Job Description

We are seeking a detail-oriented and responsible Content Moderator to join our dynamic team. As a Content Moderator, you will play a crucial role in maintaining a positive online environment for our users across various social media platforms. You will be responsible for reviewing and moderating user-generated content to ensure it aligns with our community guidelines and values.

Profile needed

• High proficiency in German language (C1) + English B2
• Responsible, reliable and available for rotation shifts
• High level of resilience to sensitive content
• Proactive to participate in “roundtable” sessions to provide an open discussion about upcoming trends and provide input/feedback to Support team to clarify trends or actions needed
• Expertise on all policies whilst ensuring compliance on all client workflows, being exposed to egregious content, political speech, hate speech, cultural discussions.
• High level of capacity to keep up with client updates regarding workflows/policies ( a “fast

learner”)

Key responsibilities

• Review and moderate user-generated content on social media platforms.
• Enforce community guidelines and company policies consistently.
• Identify and report inappropriate, harmful, or offensive content.
• Respond to user inquiries and concerns regarding content moderation
• Investigate, document, and follow up on European removal requests and correspondence within the market queues/workflows

What is offered

Permanent contract with the client

Market - leading salary (paid in 14 months)

Language bonus

Relocation package

Daily wellness treatments

Performance bonus

Start date: December 2023